This April, Einteligent will be a sponsor at Field Service USA, one of the most prominent events in the field service industry. The conference will bring together key industry players to discuss trends, strategies, and emerging technologies.

Why is our participation important?

• We will introduce EiCitronella to a global audience.

• We will network with field service management experts and leaders.

• We will explore new growth opportunities and strategic partnerships.

For more details about the event, visit: Field Service USA.

At Einteligent, we are committed to continuously enhancing our tools to optimize operations management, inventory control, field service, and portfolio administration. In Q1 2025, we released new features in EiCitronella and EiLease, designed to streamline service management, assistance, and payment processing. Below are all the updates.

A New Look and Feel

We have revamped EiCitronella’s interface to improve user experience, making navigation and access to functionalities more intuitive.

New Features for Greater Control

• In-App Password Reset: Users can now recover their credentials quickly and securely.

• App Module Configuration: Customize user access by enabling/disabling the following modules:

o Create Ticket

o Inventory

o Shipments

o Password Reset

o Services

• Signature Management on Tickets: Option to require (or not) a technician’s signature when closing a ticket via the mobile app.

•As of February 2025, Grupo Bimbo has gone live with EiCitronella, reinforcing trust in our solution for field service management and inventory control. With this implementation, Grupo Bimbo enhances supervision and traceability of its technicians and inventory, ensuring greater field operation efficiency.

•EiCitronella provides accurate tracking of attendance, locations, work hours, and photo reports of completed activities. Additionally, digitizing these processes simplifies report generation and analysis of key performance indicators (KPIs), enabling better strategic decision-making within their operations.

New Reports for Better Management

We have added three new reports to optimize reference, deposit, and billing control:

1. Reference Report: Download the reference number assigned to each quote for easier payment application.

o Quote ID

o Reference

o Client Name

2. Deposit Report: Displays all deposits processed via the bulk upload module, simplifying payment validation.

o File ID

o Quote No.

o Reference

o Amount

o Payment Date

o Posting Date

o Uploaded by

3. Billing Report: Verifies which clients have billing and stamp tax retention enabled.

o Quote ID

o Billable: Yes/No

o Retain Stamp Tax: Yes/No

o Client Name

Version 2 of Bulk Payment Upload by Reference

• New layout with fields: reference, amount, and payment date.

• Error validation: Identifies specific errors within uploaded files.

• Faster payment processing: Status updates now take approximately two minutes.

We continue to innovate to enhance the efficiency and control of your operations. Stay tuned for more updates and improvements.